Trust and safety
Connect and share with confidence
Read helpful reviews from pet parents
Know you’re connecting with the perfect sitter to care for your pet. See what other people say about them, and take a look at ratings and reviews left by other pet parents.
Find honest feedback from sitters
Want to know if a sit is right for you? For a first-hand account of what it's like to care for the pets and home, look for reviews left by fellow sitters on their listing.
Your data is safe with us
From your payment details to your private conversations, all your information on our platform is encrypted, safe, and secure.
How are sitters vetted?
It's important that all our members feel safe, secure and supported. That's why we require all our sitters to complete their free ID checks, and all our US sitters to complete their free background check.
Home & Contents Plan
For extra peace of mind, we offer pet parents and sitters cover against property damage, theft, and sitter accidents, available on certain plans.
Read moreFeel safe, secure, and supported
Help is always at hand
Get all your questions answered. Visit our Help Centre or chat with our award-winning Membership Services team.
Find out moreTalk to a vet professional
Rest easy knowing sitters can call our 24/7 vet advice line anytime during a sit. Pet parents also have access to year-round video calls with vets on certain plans.