Last updated: 11th February 2022
I. The Criminal Background Check
Sitters who reside in the USA, will be required to complete a Criminal Background Check.
These Criminal Background Checks are provided by an external 3rd party (Evident ID, Inc).
The Criminal Background Checks align with the National Incident-Based Reporting System (NIBRS), checking for criminal convictions, against a list of approximately 60 crime categories.
We do not provide and are not responsible or liable in any manner for the checks, and we do not endorse or make any representations or warranties regarding the reliability of such Criminal Background Checks or the accuracy, timeliness or completeness of any information in the Criminal Background Checks. We do not independently verify information in the Criminal Background Checks.
If you undergo a Background Check via our Platform, you hereby consent to the collection, use and disclosure of the information in the Criminal Background Check, and you agree to provide complete and accurate information for your Criminal Background Check.
Where a Criminal Background Check returns as Failed, you will receive notification and be given a 7-day window in which to appeal the result. You understand and agree that where a Criminal Background Check returns as Failed after the appeal window has closed, We may review and rely on the information in the Criminal Background Check in deciding whether to permanently suspend you from the Platform.
II. Limitations
- Criminal Background Checks are performed once, meaning that only the data available at the time of the check is included in the results.
- The Criminal Background Check will not include any convictions that are more than 7 years old at the time of the check.
- Records not available to the 3rd party Criminal Background Check provider will not be included in the results.
- Not all arrest logs and records, conviction and correction records, sex offender registries and motor vehicle records are available in all jurisdictions. In many jurisdictions there is a delay before arrest logs and records, conviction and correction records, sex offender registries and motor vehicle records are included in Background Checks.
- Dismissed cases, arrests not resulting in convictions, arrests or convictions in foreign countries and nolle prosequi (abandonment of prosecution) may not be reported.
- In the jurisdictions where traffic violations are reported as criminal offences, such traffic violations may be included in the results as misdemeanours or felonies
III. Definitions
“Criminal Background Check” means a check for criminal convictions registered on the National Incident Based Reporting System (NIBRS)
“Evident ID, INC” means the external 3rd party provider who carries out both identity checks and Criminal Background Checks for TrustedHousesitters members.
''Failed'' means a Criminal Background Check that returns a failed result due to a criminal conviction being confirmed as true.
''Platform'' means the online platform accessed via our website (www.trustedhousesitters.com) or our mobile application.
''Sitter(s)'' means eligible individuals or families who have agreed to our terms and conditions who have organised to stay in a home including individuals invited to be present at a home by the sitter(s) during a sit.
''We/Us/Our'' means TrustedHousesitters.
IV. Contacting TrustedHousesitters
If you have any questions about this policy, please email our Membership Service team.