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“We knew we’d made the best possible decision for our pets”

TrustedHousesitters blog author - Hayley Ward
Hayley Ward
03 September 20213 min read

Updated 25 June 2024

Meet Katie: pet parent to a pup named Piper and feline-shaped ball of fluff, Elvis. Like many with furry friends at home, Katie was used to relying on favors from family and friends to look after her beloved pets. 
But after her pet care plans with family fell through, Katie and her furry fam were in need of something last minute. And luckily, she came across the TrustedHousesitters community right in the nick of time.

“They stepped in for us initially at the last moment when we were let down by a family member”

Our sitters (gladly) swoop in to save the day

As for many, asking family for pet care favors was the norm for Katie. And it worked throughout her pets’ lives, until it didn’t. Due to an unexpected cancellation from a family member, Katie was left without any pet care for her two adorable fur babies, Elvis and Piper.

And at the time, Piper was just 12 weeks old and Elvis was still a kitten, so it was vital that Katie found the right people to give them the care and comfort they needed while she was away from home. What she didn’t expect though, was for a budding friendship to blossom.

“We’d made the best possible decision for our pets”

In need of a last-minute solution, Katie turned to the TrustedHousesitters community, and it’s safe to say that its warmth, kindness and love for pets well and truly delivered.

“I couldn’t have asked for a better experience” 

Katie quickly connected with couple, Scott and Dianne, who were keen to give Piper and Elvis the in-home TLC they needed over the dates she was due to be away.

Luckily, the pair were free, and Katie’s expectations were more than lived-up to while she was away from home. 

“Whilst we were away they kept in regular contact, sending us lots of photos and videos of their adventures.”

And like many of our lovely sitters, Scott and Dianne were super experienced in looking after pets of all shapes, sizes and ages, so were unfazed by Piper’s excitable nature.

“They were unstressed by our 12-week-old land shark of a puppy and the large ball of fluff that is our cat.”

And after such a smooth experience in welcoming Scott and Dianne into their home to keep kitty company and Piper entertained (and so much more, naturally), it didn’t take much thought when Katie needed pet care once again.

“When I suddenly needed someone to look after Piper for the day, I immediately contacted Scott and Dianne on the off chance they might be free. I couldn’t believe my luck when they agreed to come for the day.”

“Everyone needs a Scott and Dianne”

For something that started as a pet care disaster, things sure did turn around for Katie and her furry crew. Piper and Elvis loved every minute with their new sitters, and it was clear that after such a smooth experience, a friendship was blossoming between the pair and Katie.

“When the sit ended we were all sad to say goodbye as we all felt as if we’d made new friends.”

Having stayed in touch since and organized future pet care for Katie’s furry fam, it’s no exaggeration to say that this sit was nothing short of a success. 

And thanks to their dedication to her furry fam - going above and beyond in every way - Katie has some final words of wisdom for fellow pet parents.

“If [Scott and Dianne] ever turn up on your doorstep, you’ll be very lucky!”

Hear from sitters, Dianne and Scott

“We thoroughly enjoyed our experience with Piper and Elvis [...] Next time, I will very much look forward to venturing out with Piper so that she can show me her new lead skills!"

“Peta and Adam were our last minute saviors”

Leaving your furry fam over the holidays doesn’t have to be guilt-filled - hear from our members on why welcoming a sitter was their best (festive) decision yet.

Our pet-loving community is full of inspiring stories. Got a tale to tell?

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