“In one fell swoop, THS answered all of our concerns”

Updated 2 July 2024

Welcoming a new furry family member into your home is one of the most rewarding things a pet lover can ever do. But along with all the cuddles, snuggles and hours-long games of fetch, there also comes sometimes difficult decision making. 

And that was the case for our London-based members, John and Tatiana. With adorable doggo, Hero, at home (whose pastimes include morning walkies around Greenwich and naps back home), the time eventually came to organise pet care.

For this couple, planning an exciting trip to the US meant leaving 2 year old Hero behind - and figuring out what was best for their furry buddy. Knowing that Hero’s happy place was at home, the pair were delighted when they discovered our community through a chance encounter, and have never looked back.

With our sitters, pets are never left lonely

Leaving a furry family member behind is never easy - and for new pet parents not so used to taking care of a pet, it’s only more daunting. John and Tatiana told us they had “genuine concerns” about leaving Hero, and certainly didn’t want to leave her in an “alien environment” - home was her happy place. 

Dismissing the prospect of kennels or any other unfamiliar lodgings for Hero, the couple considered using a paid service so that Hero could stay at home while they made their trip to the US.

Fortunately in a stroke of luck, a chance encounter with a TrustedHousesitters member meant they realised they (and Hero) could have the best of both worlds. 

“From the get-go, we were sold on the idea”

“TrustedHousesitters answered all of our concerns”

After a chance meet with a TrustedHousesitters member passionate about the community they were part of, the couple were sold on the idea. Hero could stay home with a verified pet sitter (and animal enthusiast, naturally), while they enjoyed peace of mind during their trip to the US.

“A platform is only as good as its members and its community, and we think TrustedHousesitters has an amazing community of animal lovers” 

And after signing up, creating their profile and posting their first listing, the reception they got from sitters for Hero was breathtaking for the couple (although, totally expected - Hero is a real cutie).

“It was the experience of the sitters [...] that really sold the concept to us. Hearing about their love of animals was so warming.”

And with the influx of applications to care for Hero and look after their home, the pair were able to make their decision on who their first trusted sitter was to be.

“With TrustedHousesitters, you are dealing with humans, so being able to read reviews owners have left for sitters is amazing. Having so much information at your fingertips allowed us to make a really informed choice about who we wanted to care for Hero.” 

So, with a sitter secured, the pair were all set to make their travels across the pond, safe in the knowledge Hero was tucked up and happy at home. 

“Hero could go on her same walks every morning around Greenwich, eat the food that she was used to and sleep in her own bed. It also meant that we could have direct contact with Hero at all times which was so reassuring”

“For us, TrustedHousesitters is the only way now”

Since welcoming their very first sitter, John and Tatiana have continued to welcome pet lovers from our community to care for Hero and their home in Greenwich.

“Not only was our home being looked after, but Hero was being loved and cared for by a genuine pet lover in her own environment.”

And in connecting with members of our community, the couple have made a friend for life who still checks in and has plans to meet the pair (and Hero!) again soon.

“That’s the great thing about TrustedHousesitters, we are all part of the same club and you can find like-minded individuals.”

With a tail-wagging doggo, looked-after home and even life-long friends coming out of their sits, it’s clear that John and Tatiana have found their ideal pet care solution.

“For us, TrustedHousesitters is the only way now. It is nothing but a win-win and a no-brainer.”

“There is no way that I could have managed to keep up my work/travel life”

Torn between their careers and caring for their two kitties, Erica and her husband found our community at just the right time. Explore their story here.